FCC May Block Vonage From Signing Users
SBC, now at&t, gave us the run around when we installed E911 for our phone system, and we are no real threat to them. Just imagne how much run around they have Vonage.
The e911 system is odd. Did you know that no additonal infomation is sent durring the call? That is what they lead you to believe happens. However what really happens is that your PBX of VoIP server must dial in (Yes, that is right it must have a modem and dail up) to a central e911 server for your region on a regualr basis, and transfer a file that corasponds phone numbers with data about the location of the call. We asked again and again if we could transfer the file over the internet and they said it couldn't be done.
Full disclosure: I first said SBC (now at&t) were the devil when they let Vonage and VoIP get a bad wrap with someone died in TX because 911 didn't work. Vonage has been getting trying to do e911 for a long time, but the telcos have been unwilling to work with them. SBC would reather Vonage get blamed for deaths then work with them to help everyones safety. That is devilish
Not long after that they threatend to sue my friends chruch over a yellow page ad that they didn't want or sign up for.
Wednesday, November 30, 2005
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I will say that at EVERY sales call that SBC comes to my company I hear the same old sob story of how the are a regulated company and they can't do the things that other TELCO's do.
I guess this means they can't do good customer service and why they can't roll out enhanced services in rural areas.
I'm not one for government regulation but they need lots more. I'd also like to serve on the board that governs them.
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